Declined quotation feedback

Firstly we would like to thank you for the opportunity to offer our services to you and that you are taking the time to provide some feedback that we can improve ourselves where needed.

It’s very unfortunate that we were not allowed to follow through and do the work as per our quote and we would like to receive some feedback as to what the reason was for us not receiving the work.

Pleas provide us with your name and surname *

When did we provide the quotation to you? *

What did we quote on? *

Please specify which type of installation/service did you make use of...

Were you satisfied with the products suggested by YGI? *

Did YGI give sound advice as the the products best suited for your needs?

Did YGI quote in an acceptable time? *

Were you satisfied with the time between requesting the quote and actually receiving it?

Did you find it easy to communicate with YGI? *

Was YGI available to communicate with you when needed and in your communication medium of choice (Phone call, Text message, email, etc)?

How would you rate the overall experience you briefly had with YGI? *

Please indicate on a scale of 1-5 how YGI impressed you...

How would you rate the pricing of YGI's quote in general? *

Please indicate on a scale of 1-5 how happy were you with the pricing?1 = Not happy (Expensive) - 5 = Very happy (Affordable/Cheap)

Please indicate the major factor(s) as to why YGI did not receive the go-ahead to supply the work quoted on? *

[OPTIONAL] Is there anything you wish to bring under our attention that you feel we need to work on?